FAQ - Frequently Asked Question list - Answer

Question: I have an Outlook Express folder called Root, which contains other folders with messages. When I try to recover the Root folder, the messages that are stored in the subfolders are not recovered. How can I recover those messages?

Answer:

Each Outlook Express folder has its own .dbx file, in which the messages of that folder are stored. Usually an Outlook Express folder has the same name as its .dbx file. OE-Mail Recovery recovers only the messages stored in one .dbx file and cannot restore the structure of the Outlook Express folders. You can restore the folder structure manually and then place the messages recovered with OE-Mail Recovery in there.