FAQ - Frequently Asked Question list - Answer
Question: I can't recover my PST file. Error message appeared.
Answer:
- Reinstall Microsoft Outlook and Outlook Recovery Toolbox
- Uninstall our software.
- Download the new version of our software.
- Uninstall Microsoft Outlook application completely.
- Install the Outlook again and don't run it.
- Install new version of our software (was downloaded in point 2) and activate the registration code.
- Please do not save your result file to the same folder where the source file was placed.
- If you trying to recovery your PST file from CD (DVD), then please copy your original file to HDD first.
- Also ensure that you have enough free space on your hard drive.
- Try to make the recovery to separate files, not as PST.
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