|FAQ - Frequently Asked Question list - Answer
Outlook Express installed on my computer works unstably and I am constantly experiencing problems using it. Now and then I lose some messages from my folders. It means that I cannot find some messages after I open an Outlook Express folder or Outlook Express cannot open Inbox. Sometimes a folder with messages will not open or it turns out to be empty. This problem occurs rather regularly.
How can I fix these problems with Outlook Express? How can I avoid similar problems in the future?
Before you start troubleshooting in Outlook Express, we strongly recommend you save all files with the dbx extension. It is in these files that Outlook Express stores messages and service information.
Troubleshooting steps for Outlook Express:
In case Outlook Express still works unstably after steps 1 and 2, the problem may be in file where messages are stored. We advise you to create those files anew and import all your messages into them. Outlook Express stores its messages in files with the dbx extension and each folder in Outlook Express corresponds to one dbx file. As a rule, the folder name coincides with the name of the dbx file. For instance, the Inbox folder corresponds to the Inbox.dbx file. To recover one Outlook Express folder, it is necessary to:
If you want to fix several Outlook Express folders, you should perform steps 3-5 separately for each folder.
OE-Mail Recovery helps when Outlook Express cannot open Inbox. The Outlook Express troubleshooting can recover deleted messages too.
Fearures of the troubleshooting Outlook Express tool:
|Recovery Toolbox, Inc.|
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